"After sale" service and support that is unique in the industry.
Powerhouse Controls is one of the few in our industry with a dedicated service team. And it isn't just available to clients for whom we've designed and installed automation or drive systems. In fact, some of our long-term client relationships began as non-client emergency service calls.
At Powerhouse Controls, we understand that clients need ongoing service and support to maximize their ROI, minimize downtime and optimize productivity. And we're there to make sure they get it.
Never more than 15 minutes away from talking to a service technician
When the unexpected occurs, fast, direct access to assistance is vital, especially if it's a mission critical emergency. One call to Powerhouse Controls is all it takes - 24/7/365.
We provide direct access to experienced technicians between 9:00 am and 5:00 pm EST Monday to Friday. After hours and on weekends, you can expect a qualified technician to return your call within 15 minutes of your initial query to our after-hours call centre.
Technical support that knows no boundaries.
You can access Powerhouse Controls technical support from anywhere in the world via modem, telephone, and/or internet. We can even perform diagnostics on systems and recommend solutions anywhere in the world in real time via the internet. We can also tap our international network to arrange for a service technician to visit the site if necessary.